# Error copying image in the datastore in Opennebula 5.2 **URL:** \ **Category:** Product Support\ **Created:** [February 20, 2017, 11:38am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828 "2017-02-20T11:38:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ranjith](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/ranjith/32/5081_2.png) [@ranjith](https://forum.opennebula.io/u/ranjith)\ **Post date:** [February 20, 2017, 11:38am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/1 "2017-02-20T11:38:58Z")
Error: Mon Feb 20 17:04:01 2017 : Error copying image in the datastore: Error copying [http://marketplace.opennebula.systems//appliance/45b2b102-cb4d-499e-9a69-71403bce1ae6/download/0](http://marketplace.opennebula.systems//appliance/45b2b102-cb4d-499e-9a69-71403bce1ae6/download/0) to /var/lib/one//datastores/100/1348b79cd410b8a058bfeff7bd3631bf When downloading Images from apps Image state changes to error state. What is the problem? ---
**Author:** ![Henry](https://avatars.discourse-cdn.com/v4/letter/h/df705f/32.png) [@Henry](https://forum.opennebula.io/u/Henry)\ **Post date:** [February 21, 2017, 11:52am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/2 "2017-02-21T11:52:08Z")
I have the same problem… ---
**Author:** ![ranjith](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/ranjith/32/5081_2.png) [@ranjith](https://forum.opennebula.io/u/ranjith)\ **Post date:** [February 22, 2017, 11:22am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/3 "2017-02-22T11:22:30Z")
how to solve this problem ---
**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\ **Post date:** [February 23, 2017, 3:09pm UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/4 "2017-02-23T15:09:32Z")
There is probably more information in your /var/log/one/oned.log files, could paste the relevant lines? Or alternatively a gist ([https://gist.github.com/](https://gist.github.com/)) of the whole file. ---
**Author:** ![Aravind](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@Aravind](https://forum.opennebula.io/u/Aravind)\ **Post date:** [November 14, 2017, 4:18am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/5 "2017-11-14T04:18:46Z")
I have added oned.log error. Check this link [https://gist.github.com/anonymous/adca2a210cacc1f0db2f2571657f20b2](https://gist.github.com/anonymous/adca2a210cacc1f0db2f2571657f20b2) ---
**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\ **Post date:** [November 14, 2017, 9:54am UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/6 "2017-11-14T09:54:09Z")
From the log looks like a connectivity issue, can you check that you can connect to all the relevant servers from the front-end? ---
**Author:** ![vholer](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/vholer/32/4392_2.png) [@vholer](https://forum.opennebula.io/u/vholer)\ **Post date:** [November 14, 2017, 4:28pm UTC](https://forum.opennebula.io/t/error-copying-image-in-the-datastore-in-opennebula-5-2/3828/7 "2017-11-14T16:28:59Z")
There are 3 problems described in this thread: 1. Missing [http://marketplace.opennebula.systems//appliance/45b2b102-cb4d-499e-9a69-71403bce1ae6](http://marketplace.opennebula.systems//appliance/45b2b102-cb4d-499e-9a69-71403bce1ae6) . This appliance is gone, it was replaced by [https://marketplace.opennebula.systems/appliance/51a7685d-b9a6-43a4-a160-41ab0f6caa5e](https://marketplace.opennebula.systems/appliance/51a7685d-b9a6-43a4-a160-41ab0f6caa5e). 2. If you still see some obsolete appliances in your OpenNebula installation, you have some older version which didn’t synchronize and cleaned up the local appliances list properly. It was fixed by [https://dev.opennebula.org/issues/4977](https://dev.opennebula.org/issues/4977). You can use this patch [https://github.com/OpenNebula/one/blob/master/src/onedb/patches/marketapps\_clean.rb](https://github.com/OpenNebula/one/blob/master/src/onedb/patches/marketapps_clean.rb) to fix your database or disable them via `onemarketapp disable $NAME` as described here [OpenNebula Marketplace cleanup](https://forum.opennebula.io/t/opennebula-marketplace-cleanup/4142). 3. The connection timeout to the Market Place server is a different problem unrelated to the above. From time to time it can happen the MP server is under load and the requests fail on timeout. Because the OpenNebula polls MP very often and appliances nearly don’t change, unless you see the error every e.g. 5 minutes, you don’t need to worry. Best regards, Vlastimil Holer