# Error : Import Template Vcenter (Opennebula 5.4)

**URL:** <https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672>\
**Category:** Product Support\
**Created:** [July 27, 2017, 8:41am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672 "2017-07-27T08:41:02Z")\
**Posts on this page:** 13\
**Page:** 2

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**Author:** ![Kixz](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@Kixz](https://forum.opennebula.io/u/Kixz)\
**Post date:** [October 9, 2017, 4:21pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/21 "2017-10-09T16:21:02Z")

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Hello,

I got a global error:

 ![58](https://canada1.discourse-cdn.com/flex031/uploads/opennebula/original/2X/9/908c30986da03000fa916765cd4b2fb425d79ae7.png) ![24](https://canada1.discourse-cdn.com/flex031/uploads/opennebula/original/2X/5/57fdfee64cbd2a74b92742ad6432bddabc1a671e.png)

here is HTTP error

App 1971 stdout:  
[E 2017-10-09 16:07:10.8906 1324/Te age/Cor/App/Implementation.cpp:304]: Could not spawn process for application /usr/lib/one/sunst  
one: An error occurred while starting up the preloader.  
Error ID: 8105d99b  
Error details saved to: /tmp/passenger-error-sPpeHv.html  
Message from application: /usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:7: syntax error, unexpected ‘\<’

^  
/usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:8: syntax error, unexpected ‘\<’

 ^ /usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:9: syntax error, unexpected '\<' ^ /usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:11: syntax error, unexpected '\<' ^ /usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:11: syntax error, unexpected tIDENTIFIER, expecting end-of-input ^ (SyntaxError) /usr/share/rubygems/rubygems/core\_ext/kernel\_require.rb:55:in `require' /usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require' /usr/lib/one/ruby/vcenter\_driver.rb:57:in `' /usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require' /usr/share/rubygems/rubygems/core\_ext/kernel\_require.rb:55:in `require' /usr/lib/one/sunstone/routes/vcenter.rb:28:in `' /usr/share/rubygems/rubygems/core\_ext/kernel\_require.rb:55:in `require' /usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require' /usr/share/rubygems/rubygems/core\_ext/kernel\_require.rb:55:in `require' /usr/lib/one/sunstone/sunstone-server.rb:442:in `block in ' /usr/lib/one/sunstone/sunstone-server.rb:441:in `each' /usr/lib/one/sunstone/sunstone-server.rb:441:in `' /usr/share/rubygems/rubygems/core\_ext/kernel\_require.rb:55:in `require' /usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require' config.ru:9:in `block in ' /usr/local/share/gems/gems/rack-1.6.4/lib/rack/builder.rb:55:in `instance\_eval' /usr/local/share/gems/gems/rack-1.6.4/lib/rack/builder.rb:55:in `initialize' config.ru:1:in `new' config.ru:1:in `' /usr/local/share/gems/gems/passenger-5.1.8/src/helper-scripts/rack-preloader.rb:110:in `eval' /usr/local/share/gems/gems/passenger-5.1.8/src/helper-scripts/rack-preloader.rb:110:in `preload_app' /usr/local/share/gems/gems/passenger-5.1.8/src/helper-scripts/rack-preloader.rb:156:in `' /usr/local/share/gems/gems/passenger-5.1.8/src/helper-scripts/rack-preloader.rb:30:in `' /usr/local/share/gems/gems/passenger-5.1.8/src/helper-scripts/rack-preloader.rb:29:in `'

I use vOneCloud 3.0.2

Thanks !

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<div class="post-metadata">

**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\
**Post date:** [October 10, 2017, 8:25am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/22 "2017-10-10T08:25:29Z")

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Ruby is complaining about a syntax error, which doesn’t show up in our tests. Could you check that the file in your filesystem and the one in github are indeed the same one?

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<div class="post-metadata">

**Author:** ![flabr04](https://avatars.discourse-cdn.com/v4/letter/f/d2c977/32.png) [@flabr04](https://forum.opennebula.io/u/flabr04)\
**Post date:** [October 13, 2017, 4:38pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/23 "2017-10-13T16:38:32Z")

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I get the following error with 5.4.1 and the replaced file

There was an error trying to create an image for disk in vcenter template. Reason: ManagedObjectNotFound: The object ‘vim.VirtualMachine:undefined’ has already been deleted or has not been completely created ["/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/connection.rb:61:in `parse_response'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/connection.rb:90:in`call’", “/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic\_types.rb:211:in `_call'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic_types.rb:74:in`block (2 levels) in init’”, “/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic\_types.rb:189:in `_get_property'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic_types.rb:35:in`block (2 levels) in init’”, “/usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:78:in `get_dc'", "/usr/lib/one/ruby/vcenter_driver/virtual_machine.rb:230:in`import\_vcenter\_disks’”, “/usr/lib/one/sunstone/routes/vcenter.rb:338:in `block in '", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1611:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1611:in `block in compile!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in`[]’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in `block (3 levels) in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:994:in`route\_eval’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in `block (2 levels) in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1015:in`block in process\_route’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1013:in `catch'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1013:in`process\_route’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:973:in `block in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:972:in`each’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:972:in `route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1085:in`block in dispatch!’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `block in invoke'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`catch’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `invoke'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1082:in`dispatch!’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:907:in `block in call!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`block in invoke’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `catch'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`invoke’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:907:in `call!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:895:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/commonlogger.rb:33:in `call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:219:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/deflater.rb:35:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in`context’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/xss_header.rb:18:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/path\_traversal.rb:16:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/json_csrf.rb:18:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/base.rb:49:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/base.rb:49:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/frame\_options.rb:31:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/nulllogger.rb:9:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/show\_exceptions.rb:25:in `call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:182:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:2013:in `call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1487:in`block in call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1787:in `synchronize'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1487:in`call’”, “/usr/local/share/gems/gems/thin-1.7.0/lib/thin/connection.rb:86:in `block in pre_process'", "/usr/local/share/gems/gems/thin-1.7.0/lib/thin/connection.rb:84:in`catch’”, “/usr/local/share/gems/gems/thin-1.7.0/lib/thin/connection.rb:84:in `pre_process'", "/usr/local/share/gems/gems/thin-1.7.0/lib/thin/connection.rb:50:in`block in process’”, “/usr/local/share/gems/gems/eventmachine-1.2.0.1/lib/eventmachine.rb:1076:in `call'", "/usr/local/share/gems/gems/eventmachine-1.2.0.1/lib/eventmachine.rb:1076:in`block in spawn\_threadpool’”]

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<div class="post-metadata">

**Author:** ![Kixz](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@Kixz](https://forum.opennebula.io/u/Kixz)\
**Post date:** [October 13, 2017, 7:24pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/24 "2017-10-13T19:24:43Z")

</div>

I do the test. I got the same error :  
There was an error trying to create an image for disk in vcenter template. Reason: undefined method `_ref' for nil:NilClass ["/usr/lib/one/ruby/vcenter_driver/virtual_machine.rb:247:in`block in import\_vcenter\_disks’", “/usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:246:in `each'", "/usr/lib/one/ruby/vcenter_driver/virtual_machine.rb:246:in`import\_vcenter\_disks’”, “/usr/lib/one/sunstone/routes/vcenter.rb:338:in `block in '", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1611:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1611:in `block in compile!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in`[]’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in `block (3 levels) in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:994:in`route\_eval’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:975:in `block (2 levels) in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1015:in`block in process\_route’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1013:in `catch'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1013:in`process\_route’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:973:in `block in route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:972:in`each’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:972:in `route!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1085:in`block in dispatch!’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `block in invoke'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`catch’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `invoke'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1082:in`dispatch!’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:907:in `block in call!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`block in invoke’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in `catch'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1067:in`invoke’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:907:in `call!'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:895:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/commonlogger.rb:33:in `call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:219:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/deflater.rb:35:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in`context’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/xss_header.rb:18:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/path\_traversal.rb:16:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/json_csrf.rb:18:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/base.rb:49:in `call'", "/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/base.rb:49:in`call’”, “/usr/local/share/gems/gems/rack-protection-1.5.3/lib/rack/protection/frame\_options.rb:31:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/nulllogger.rb:9:in`call’”, “/usr/local/share/gems/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'", "/usr/local/share/gems/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:182:in `call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:2013:in`call’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1487:in `block in call'", "/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1787:in`synchronize’”, “/usr/local/share/gems/gems/sinatra-1.4.7/lib/sinatra/base.rb:1487:in `call'", "/usr/local/share/gems/gems/passenger-5.1.8/src/ruby_supportlib/phusion_passenger/rack/thread_handler_extension.rb:97:in`process\_request’”, “/usr/local/share/gems/gems/passenger-5.1.8/src/ruby\_supportlib/phusion\_passenger/request\_handler/thread\_handler.rb:152:in `accept_and_process_next_request'", "/usr/local/share/gems/gems/passenger-5.1.8/src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:113:in`main\_loop’”, “/usr/local/share/gems/gems/passenger-5.1.8/src/ruby\_supportlib/phusion\_passenger/request\_handler.rb:416:in `block (3 levels) in start_threads'", "/usr/local/share/gems/gems/passenger-5.1.8/src/ruby_supportlib/phusion_passenger/utils.rb:113:in`block in create\_thread\_and\_abort\_on\_exception’”]

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<div class="post-metadata">

**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\
**Post date:** [October 17, 2017, 1:47pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/25 "2017-10-17T13:47:08Z")

</div>

There are two different issues here.

Kevin, I believe the problem is that one of the disks of the VM (or one of the CDs) does not have a datastore as backend. Can you send us the .vmx file of the VM Template?

Brian, I think your issue is related to Sunstone. Can you please install 5.4.2 and let us know if the problem persists?

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<div class="post-metadata">

**Author:** ![UAnton](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/uanton/32/6309_2.png) [@UAnton](https://forum.opennebula.io/u/UAnton)\
**Post date:** [October 17, 2017, 2:06pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/26 "2017-10-17T14:06:05Z")

</div>

> There was an error trying to create an image for disk in vcenter template. Reason: ManagedObjectNotFound: The object ‘vim.VirtualMachine:undefined’ has already been deleted or has not been completely created [“/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/connection.rb:61:in `parse_response'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/connection.rb:90:in `call’”, “/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic\_types.rb:211:in `_call'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic_types.rb:74:in `block (2 levels) in init’”, “/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic\_types.rb:189:in `_get_property'", "/usr/lib/one/ruby/vendors/rbvmomi/lib/rbvmomi/basic_types.rb:35:in `block (2 levels) in init’”, “/usr/lib/one/ruby/vcenter\_driver/virtual\_machine.rb:78:in `get_dc'", "/usr/lib/one/ruby/vcenter_driver/virtual_machine.rb:230:in `import\_vcenter\_disks’”, “/usr/lib/one/sunstone/routes/vcenter.rb:338:in `block in '", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1611:in `call’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1611:in `block in compile!'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:975:in `block (3 levels) in route!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:994:in `route_eval'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:975:in `block (2 levels) in route!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1015:in `block in process_route'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1013:in `catch’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1013:in `process_route'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:973:in `block in route!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:972:in `each'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:972:in `route!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1085:in `block in dispatch!'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1067:in `block in invoke’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1067:in `catch'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1067:in `invoke’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1082:in `dispatch!'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:907:in `block in call!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1067:in `block in invoke'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1067:in `catch’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1067:in `invoke'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:907:in `call!'”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:895:in `call'", "/usr/lib/ruby/vendor_ruby/rack/commonlogger.rb:33:in `call’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:219:in `call'", "/usr/lib/ruby/vendor_ruby/rack/deflater.rb:35:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/session/abstract/id.rb:225:in `context'", "/usr/lib/ruby/vendor_ruby/rack/session/abstract/id.rb:220:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/protection/xss\_header.rb:18:in `call'", "/usr/lib/ruby/vendor_ruby/rack/protection/path_traversal.rb:16:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/protection/json\_csrf.rb:18:in `call'", "/usr/lib/ruby/vendor_ruby/rack/protection/base.rb:49:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/protection/base.rb:49:in `call'", "/usr/lib/ruby/vendor_ruby/rack/protection/frame_options.rb:31:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/nulllogger.rb:9:in `call'", "/usr/lib/ruby/vendor_ruby/rack/head.rb:13:in `call’”, “/usr/lib/ruby/vendor\_ruby/rack/methodoverride.rb:22:in `call'", "/usr/lib/ruby/vendor_ruby/sinatra/show_exceptions.rb:25:in `call’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:182:in `call'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:2013:in `call’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1487:in `block in call'", "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1787:in `synchronize’”, “/usr/lib/ruby/vendor\_ruby/sinatra/base.rb:1487:in `call'", "/usr/lib/ruby/vendor_ruby/thin/connection.rb:86:in `block in pre\_process’”, “/usr/lib/ruby/vendor\_ruby/thin/connection.rb:84:in `catch'", "/usr/lib/ruby/vendor_ruby/thin/connection.rb:84:in `pre\_process’”, “/usr/lib/ruby/vendor\_ruby/eventmachine.rb:1054:in `call'", "/usr/lib/ruby/vendor_ruby/eventmachine.rb:1054:in `block in spawn\_threadpool’”]

---

<div class="post-metadata">

**Author:** ![Kixz](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@Kixz](https://forum.opennebula.io/u/Kixz)\
**Post date:** [October 17, 2017, 3:54pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/27 "2017-10-17T15:54:43Z")

</div>

Hi Tino ,

Thanks for your reply .  
Here is the vmtx . [Ubuntu 1604 Context.vmtx](https://canada1.discourse-cdn.com/flex031/uploads/opennebula/original/2X/e/e439010f6027cbfd317952a396a89196fbfe6b0f.vmtx) (4.1 KB)

If you see something wrong , keep me informed.

Thanks !

---

<div class="post-metadata">

**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\
**Post date:** [October 19, 2017, 10:44am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/28 "2017-10-19T10:44:37Z")

</div>

Hi Kevin,

Just a guess, but I’m seeing:

ide1:0.fileName = “emptyBackingString”

Does the CDROM have an valid ISO? or is it an empty drive?

---

<div class="post-metadata">

**Author:** ![flabr04](https://avatars.discourse-cdn.com/v4/letter/f/d2c977/32.png) [@flabr04](https://forum.opennebula.io/u/flabr04)\
**Post date:** [October 20, 2017, 4:19am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/29 "2017-10-20T04:19:42Z")

</div>

Tino,

should I be able to do a yum install openebula and all the various packages? It wasnt seeing anything newer than 5.4.1 for me.

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<div class="post-metadata">

**Author:** ![Kixz](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@Kixz](https://forum.opennebula.io/u/Kixz)\
**Post date:** [October 20, 2017, 8:12am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/30 "2017-10-20T08:12:05Z")

</div>

Hi Tino,

well done !

I change a settings on the Cdrom.

Rubby error disappear.

I got another error

 ![51](https://canada1.discourse-cdn.com/flex031/uploads/opennebula/original/2X/b/b035fa94005a4a86ef780f226772a309053109e7.png)

Let me check why, if i do not find this issue, i will come back 😉

Thanks for your help !

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<div class="post-metadata">

**Author:** ![flabr04](https://avatars.discourse-cdn.com/v4/letter/f/d2c977/32.png) [@flabr04](https://forum.opennebula.io/u/flabr04)\
**Post date:** [October 20, 2017, 5:19pm UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/31 "2017-10-20T17:19:34Z")

</div>

when I try to upgrade after doing a yum makecache i get the following

Package opennebula-server-5.4.1-1.x86\_64 already installed and latest version  
Package opennebula-sunstone-5.4.1-1.x86\_64 already installed and latest version  
Package opennebula-ruby-5.4.1-1.x86\_64 already installed and latest version  
Package opennebula-gate-5.4.1-1.x86\_64 already installed and latest version  
Package opennebula-flow-5.4.1-1.x86\_64 already installed and latest version

---

<div class="post-metadata">

**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\
**Post date:** [October 23, 2017, 9:49am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/32 "2017-10-23T09:49:55Z")

</div>

Brian, 5.4.2 is a hotfix release:

```
 http://docs.opennebula.org/5.4/intro_release_notes/release_notes_hotfix/what_is_hotfix.html
```

---

<div class="post-metadata">

**Author:** ![tinova](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/tinova/32/25_2.png) [@tinova](https://forum.opennebula.io/u/tinova)\
**Post date:** [November 3, 2017, 10:39am UTC](https://forum.opennebula.io/t/error-import-template-vcenter-opennebula-5-4/4672/33 "2017-11-03T10:39:40Z")

</div>

Kevin, we cannot reproduce this problem. What happens if you import it through the CLI “onevcenter templates”?

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