# Inconsistency between user VMs and "oneshow $user\_id"

**URL:** <https://forum.opennebula.io/t/inconsistency-between-user-vms-and-oneshow-user-id/10691>\
**Category:** Product Support\
**Created:** [July 5, 2022, 11:09am UTC](https://forum.opennebula.io/t/inconsistency-between-user-vms-and-oneshow-user-id/10691 "2022-07-05T11:09:44Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Daniel\_Ruiz\_Molina](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@Daniel\_Ruiz\_Molina](https://forum.opennebula.io/u/Daniel_Ruiz_Molina)\
**Post date:** [July 5, 2022, 11:09am UTC](https://forum.opennebula.io/t/inconsistency-between-user-vms-and-oneshow-user-id/10691/1 "2022-07-05T11:09:44Z")

</div>

Hello,

A user from my system has told me he had three or four instances but he only sees one…

In “System \> Users \> $user \> Quotas”, Sunstone shows this information:

 ![Screenshot 2022-07-05 at 13-00-49 OpenNebula Sunstone Cloud Operations Center](https://canada1.discourse-cdn.com/flex031/uploads/opennebula/original/2X/1/10219de8ebe8a8fc81cca6bc019c29bbbdefa949.png)

where you couls see that in “Running VMs” value is “-4” (a negative value…). Alsoin “Running CPU” and “Running Memory” values are negative…

In “oneuser show” this is the output:

```auto
USER 543 INFORMATION
ID : 543
NAME : my-user
GROUP : my-group
PASSWORD : blablabla
AUTH_DRIVER : core
ENABLED : Yes

TOKENS

USER TEMPLATE
TOKEN_PASSWORD="blablabla"

VMS USAGE & QUOTAS

              VMS MEMORY CPU SYSTEM_DISK_SIZE
      1 / 8 8G / 20G 0.50 / 10.00 20G / 87.9G

VMS USAGE & QUOTAS - RUNNING

      RUNNING VMS RUNNING MEMORY RUNNING CPU
     -4 / - -28672M / - -2.25 / -

DATASTORE USAGE & QUOTAS

NETWORK USAGE & QUOTAS

          ID LEASES
           0 1 / 3
           1 0 / 5
           2 0 / 5

IMAGE USAGE & QUOTAS

          ID RUNNING VMS
         131 1 / -

```

Here, you can see that negative value too…

What can I do? User swears me he hasn’t deleted (“terminated”) that instances…

Thanks.

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<div class="post-metadata">

**Author:** ![pczerny](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.opennebula.io/pczerny/32/6224_2.png) [@pczerny](https://forum.opennebula.io/u/pczerny)\
**Post date:** [July 18, 2022, 10:12pm UTC](https://forum.opennebula.io/t/inconsistency-between-user-vms-and-oneshow-user-id/10691/2 "2022-07-18T22:12:48Z")

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Hello,  
troubles with quotas were solved in release 6.4.1 by [this issue](https://github.com/OpenNebula/one/issues/5867)

To fix the quotas on your installation:

- stop opennebula
- run [onedb fsck](https://github.com/OpenNebula/one/issues/5867)
- start opennebula