About the Product Support Category

Get help using OpenNebula. Ask questions, report issues, and get support from the community and the team.

1. CHECK OUR BLOG AND DOCUMENTATION

The first resources to check are our Community Blog and our official guides. Make sure also to check the specific guides for the storage and virtualization solutions available in your cloud.

2. CHECK OUR KNOWLEDGE BASE

The OpenNebula Customer Portal includes a number of resources for the general public, including several technical White Papers and a series of articles offering solutions and best practices.

3. ASK ABOUT THE PROBLEM IN THIS FORUM

Sign up to this forum to create an account and ask about the problem in here—using the right tag, please :wink: Try to be specific and provide as much information about your environment as possible (OpenNebula version, hypervisor, operating system…).

Remember: the logs that OpenNebula generates can be a valuable resource when trying to diagnose a problem; they can be found in the /var/log/one folder.