Issue with accessing VMRC and creating snapshots for VMware virtual machines

We’re experiencing difficulty accessing some of our virtual machines through VMRC, and we’re also unable to create snapshots for these machines in OpenNebula. Upon inspection, we found that the VM state is POWEROFF and LCM_STATE is LCM_INIT, even though the VM is currently running on our vSphere environment.

We’re looking for guidance on how to troubleshoot this issue. Would it be possible to search the OpenNebula database for a solution? If so, can someone provide us with some guidance on what to look for?

Any help or advice would be greatly appreciated. Thank you.