Black Screen Issue in OpenNebula Sunstone UI After Login Need Help

Community Support
1

Hi Everyone,

I recently set up OpenNebula 6.6 on my Ubuntu 22.04 server, and everything seemed to install correctly. However, when I try to log into the Sunstone web UI, all I see is a black screen with no content. The login page loads fine, but after entering my credentials, the dashboard doesn’t display anything.

I checked the Sunstone logs var/log/one/sunstone.log and restarted the service using `systemctl restart opennebula-sunstone, but the issue persists. The system is running on KVM with a MySQL backend, and all other OpenNebula services appear to be functioning correctly. I also tried different browsers and cleared the cache, but that didn’t fix it.

Has anyone else encountered this issue? Could this be related to Nginx configuration, missing dependencies, or JavaScript errors in the frontend? Any troubleshooting suggestions would be greatly appreciated.

2

hello @xirawa,

In order to help the team identify the issue, it will be helpful if you can share the log from the Sunstone Logs.

Also, as usual suggestion is to update the OpenNebula version to 6.10 (which addresses issues and bugs from previous versions).

Another option is to restart the Sunstone service (if that fails):

systemctl restart opennebula-sunstone

and after restarting, monitor the service status:

systemctl status opennebula-sunstone

But probably, the main thing is to paste the log, so the team can review it and give you a proper answer.

Regards,