Can't import template from host

Community Support
1

Hi,

I deployed vOneCloud (latest version) OVA to my vCenter, but I can’t import my templates, which is a huge problem.
Also, do you know if that’s possible to “refresh” the wild VMs list ? VM created on vCenter after adding the vCenter to vOneCloud doesn’t show up (which would be useful to import the VM and “template” it directly from vOneCloud as a workaround).

Thanks

Versions of the related components and OS (frontend, hypervisors, VMs):
vOneCloud 3.0.4
vCenter 6.5 U1 (One ESXi host in one cluster)

Steps to reproduce:
Add host, try to import template.

Current results:
“It appears there was a server exception. Please check server’s log.” right after “Importing images and vnets”. Can’t find any relevant error in log (but unsure where to look at).

Expected results:
Importing the template.

2

It works using the command line.

Also, one (big) issue, my host, which was previously disabled (in my attempts to refresh wild hosts) won’t go up, they’re stuck in MONITORING_INIT. What can I do for that ?

3

Please use the vOneCloud community support forum for vOneCloud related questions:

https://support.vonecloud.com/hc/en-us/community/topics

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