Upgrade 5.8.5 to 5.10.0-1. Users can't login in Sunstone

Community Support
1

Hello,

after upgrade from 5.8.5 to 10.0.0-1 (latest), neither oneadmin nor “normal” users can login in Sunstone. In login Sunstone screen appears this message: “OpenNebula is not running or there was a server exception. Please check the server logs.” but in the system are running opennebula, sunstone, scheduler, novnc and hem service with, apparently, no error.

Error logged in /var/log/one/oned.log is:

Wed Nov 27 13:24:07 2019 [Z0][AuM][D]: Message received: LOG I 2 Command execution failed (exit code: 255): /var/lib/one/remotes/auth/server_cipher/authenticate
Wed Nov 27 13:24:07 2019 [Z0][AuM][I]: Command execution failed (exit code: 255): /var/lib/one/remotes/auth/server_cipher/authenticate
Wed Nov 27 13:24:07 2019 [Z0][AuM][D]: Message received: LOG E 2 bad decrypt
Wed Nov 27 13:24:07 2019 [Z0][AuM][I]: bad decrypt
Wed Nov 27 13:24:07 2019 [Z0][AuM][D]: Message received: AUTHENTICATE FAILURE 2 bad decrypt
Wed Nov 27 13:24:07 2019 [Z0][AuM][E]: Auth Error: bad decrypt
Wed Nov 27 13:24:07 2019 [Z0][ReM][D]: Req:4400 UID:-1 IP:127.0.0.1 one.user.info invoked , -1, false
Wed Nov 27 13:24:07 2019 [Z0][ReM][E]: Req:4400 UID:- one.user.info result FAILURE [one.user.info] User couldn't be authenticated, aborting call.

and error logged in /var/log/one/sunstone.log is:

Wed Nov 27 13:24:07 2019 [E]: [one.user.info] User couldn’t be authenticated, aborting call.

Thanks.

2

http://docs.opennebula.org/5.10/intro_release_notes/upgrades/upgrade_58.html#step-9-update-serveradmin-password-to-sha256

1 Like
3

OMG!!! I forgot to execute “Step 9” :frowning: :frowning: :frowning:

Thanks!

4

Yep, we are on same ship.
Hit this few hours ago :smiley:

Cheers,
Anton